Monday, November 2, 2015

Back By Popular Demand: Winter Village FAQs

The Bank of America Winter Village is back (as of today at 5pm!) and we can't wait to strap on our skates and celebrate. But how much do those skates cost, and what are the rink's hours, and where can you check your bags, and can you take your camera with you, and what if you need skating lessons? Luckily, the  Winter Village FAQ section on the website is back to answer all your questions. 

We've posted the FAQ below on the blog for your perusal. It's worth a read-through, even just to test the breadth of your own Winter Village wisdom. 
If for some reason your questions isn't answered by the page, give us a call at 212-661-6640 or email 

Ooh, we just can't wait. Photo by Angelito Jusay.


What are the hours of The Rink?
The Rink is open 8AM to 10PM daily. It will have special hours on holidays, so check or call 212-661-6640 for information as those draw nearer.

How much does it cost to skate?
Admission to skate is free.
Skate rentals are available for $15/pair ($19/pair Nov 20, 2015 - Jan 3, 2016).
Click here for detailed information about pricing.

What types and sizes of skates are available for rental?
 80% of our rental skates are lace-up. We also have hockey skates.
 Sizes: Kids 8-4, Adults 5-15.

Does The Rink have skate aids for children?
Yes, our penguins will help your little skater navigate the rink with ease. $15 for ½ hour and $20 for an hour, beginner skaters only.

Is The Rink open if it's raining or snowing?
The Rink will close during heavy rain or severe storms; for updates click here. The status of the rink is posted on the top left side of the site, and updated throughout the day.

How long can I skate on the ice?
Skating time limit is approximately 1.5 hours so that everyone can enjoy free public ice skating at The Rink.

Can I leave the pavilion and re-enter later in the day?
You are welcome to stay in the Skating Pavilion and return to the ice after a break, but there is no re-entry after you leave the pavilion.

Where can I leave my bags/shoes while skating?
Lockers are located inside the Skating Pavilion and are free to use. All personal items must be stowed in a locker.
Purses are not allowed on The Rink. Bring your own lock or purchase one inside the pavilion.
Bag check service is also located inside the Skating Pavilion for a fee.
Click here for pricing information.

How big are the free lockers in the Skating Pavilion?
Lockers are one square foot and hold a pair of shoes and a small personal item.

How many items can you fit in the bag check?
The small bag check container is 22"x28" and is usually suitable for 2-3 people.
The large bag check container is 30"x40" and is generally suitable for 3-5 people.

Can I use my phone or camera on The Rink?
Cell phones and cameras are not allowed on the ice.

Can I make a reservation to skate?
You can learn how to make a group reservation here. Solo skaters can buy a FastPass in order to skip the line. You can purchase a FastPass online here or at the Park Shop and Info kiosk.

Are skate lessons available?
Yes, click here for more info on skating lessons at The Rink.

Can I get my skates sharpened at The Rink?
Yes, skate sharpening is available inside the Skating Pavilion for a fee.

Can I play hockey at The Rink?
Hockey games are not allowed during normal rink hours.

What can I do while waiting for skaters?
Oh, so many things.

I need socks for my skates! Are they available for purchase?
Not in the Skating Pavilion, but while the Holiday Shops are open (until Jan. 3, 2016) you can buy socks at Soxeteer and Bergies Super Socks

Holiday Shops:

Are the Holiday Shops open on holidays?
Yes, a large number of shops are open on holidays, but some will choose to close.

Are the Holiday Shops open during inclement weather?
The Holiday Shops will be open during normal rain or snowfall. They will close if the park is closed due to dangerous weather conditions, or if there is a severe storm.

Do the Shops take credit cards?
Yes, most of the Holiday Shops take credit cards.

Is there an ATM nearby?
Yes, an ATM is located inside the Skating Pavilion.

How can I contact a Shops vendor?
If there is no website listed on the Holiday Shops Directory or you can’t remember the vendor name, please call 212-661-8870, and our Shops experts can help you.

I want to be a vendor at the Holiday Shops. Who do I contact?
Please call 212-661-8870 or email.


I’d love to host a party at Winter Village. How can I plan that?
There are several options for parties at Winter Village:
  • To plan a group skate, rent the Parka Lounge, book a party at Celsius, and more, call 212-661-8870 for more information.
  • To hold an event at Bryant Park Grill, call (212) 840-6500.
Where is the winter coat donation box?
It is located near Skating Pavilion exit on the west end of The Rink.

Is Celsius in the park year-round?
No, Celsius is a “pop-up” winter restaurant that complements The Rink at Winter Village.

Does Celsius take reservations?
Celsius does not take advance reservations.

I want to make a reservation at the Bryant Park Grill.
Please call the restaurant at 212-840-6500.

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